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Common Issues

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This page is currently a work in progress. The information provided should be accurate, but please refer to our Discord server for assistance if needed.

Common Issues with SideStore​

I have an issue with the latest nightly​

Cause​

Our nightly builds include bleeding-edge features and improvements, some of which may cause instability.

Resolution​

Switch to the latest stable build. Please do not create issues or request support for bugs encountered in nightly builds.

I am receiving error code: "X"​

Cause​

An error occurred.

Resolution​

Check our helpful list of error codes!

AFC Connection Failure / No Wi-Fi or VPN Connection​

Cause​

Connection issues with the minimuxer service.

Resolution​

  1. If using WireGuard or StosVPN, switch to LocalDevVPN (or StikDebug in the EU)
  2. Turn off any DNS-blockers
  3. Ensure LocalDevVPN and Wi-Fi are both connected
  4. Try again (spamming the button sometimes helps)
  5. Restart SideStore
  6. Restart LocaDevVPN
  7. Replace your pairing file using iloader.

SideStore Hangs Partway Through Installation​

Cause​

Cache or protocol issues.

Resolution​

  1. Update SideStore, if applicable. Otherwise, just restart
  2. Clear Cache
  3. Change Anisette Server
  4. In servers- reset adi.pb, then sign out of SideStore and sign back in
  5. Restart device
  6. Recreate pairing file
  7. Reinstall SideStore using iloader

Unable to Launch SideStore​

Cause​

Multiple possible causes.

Resolution​

  1. Make sure you installed SideStore through iloader
  2. Reinstall SideStore

If the above doesn't work, do the following:

  1. Delete SideStore and all apps that you have installed from SideStore
  2. Reinstall SideStore
  3. Import your pairing file and login. (It will give you a prompt to refresh SideStore, select no)
  4. Install the SideStore.ipa file to your device
  5. Import the SideStore.ipa file into SideStore like how you would install any other IPA
  6. This will allow SideStore to do a clean refresh, and hopefully fix the issue

I couldn't find my issue here​

Resolution​

Please check our comprehensive troubleshooting guide.