Common Issues
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This page is currently a work in progress. The information provided should be accurate, but please refer to our Discord server for assistance if needed.
Common Issues with SideStore
I have an issue with the latest nightly
Cause
Our nightly builds include bleeding-edge features and improvements, some of which may cause instability.
Resolution
Switch to the latest stable build. Please do not request support for bugs encountered in nightly builds.
I am receiving error code: "X"
Cause
An error occurred.
Resolution
Check our helpful list of error codes!
AFC Connection Failure / No Wi-Fi or VPN Connection
Cause
Connection issues with the minimuxer service.
Resolution
- If using WireGuard or StosVPN, switch to LocalDevVPN
- Turn off any DNS-blockers
- Ensure your VPN app (LocalDevVPNg) and Wi-Fi are both connected
- Try again (spamming the button sometimes helps)
- Restart SideStore
- Restart LocalDevVPN
- Replace your pairing file using iloader.
SideStore Hangs Partway Through Installation
Cause
Cache or protocol issues.
Resolution
- Update SideStore, if applicable. Otherwise, just restart
- Clear Cache
- Change Anisette Server
- In servers- reset adi.pb, then sign out of SideStore and sign back in
- Restart device
- Recreate pairing file
- Reinstall SideStore using iloader
Unable to Launch SideStore
Cause
Multiple possible causes.
Resolution
- Make sure you installed SideStore through iloader
- Reinstall SideStore
If the above doesn't work, do the following:
- Delete SideStore and all apps that you have installed from SideStore
- Reinstall SideStore
- Import your pairing file and login. (It will give you a prompt to refresh SideStore, select no)
- Install the
SideStore.ipafile to your device - Import the
SideStore.ipafile into SideStore like how you would install any other IPA - This will allow SideStore to do a clean refresh, and hopefully fix the issue
I couldn't find my issue here
Resolution
Please check our comprehensive troubleshooting guide.