Common Issues

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This page is currently a work in progress. The information provided should be accurate, but please refer to our Discord server for assistance if needed.

Common Issues with SideStore

AFC Connection Failure

Cause

Connection issues or an invalid pairing file.

Resolution

1. Attempt to reconnect
2. Generate a new pairing file using JitterbugPair and import it via the settings menu. See our Pairing File instructions for details.

No WiFi or VPN Connection

Cause

Connection issues with the minimuxer service.

Resolution

1. If using WireGuard, switch to StosVPN
2. Try again (spamming the button usually helps)
3. Restart SideStore
4. Restart StosVPN
5. Generate a new pairing file using JitterbugPair and import it via the settings menu. See our Pairing File instructions for details.

Sidestore Hangs Halfway Through Installation

Cause

Cache issues.

Resolution

1. Restart SideStore
2. Clear Cache
3. Change Anisette Server
4. Reset adi.pb
5. Sign out from SideStore and sign back in
6. Use WireGuard
7. Restart device
8. Regenerate pairing file
9. Reinstall SideStore

Unable to Launch SideStore

Cause

Multiple possible causes.

Resolution

1. Make sure you installed SideStore through Altserver.
2. Reinstall SideStore

If the above doesnt work, do the following:

1. Delete SideStore and all apps that you have installed from SideStore.
2. Reinstall SideStore.
3. Select pairing file and login. (It will give you a promt to refresh SideStore, select no)
4. Install the Sidestore.ipa file to your device.
5. Import the Sidestore.ipa file into Sidestore like how you would install any other app.
6. This will allow Sidestore to do a clean refresh, and hopefully fix the issue.